ESSENTIAL DETAILS

• 100% cotton with cotton lining.

• Made in London by Karen Henriksen.

• Estimated time to despatch - 5 working days. You will receive an email notification when the item is sent.

• Delivery costs & times

  • United Kingdom - Royal Mail Tracked 48 | FREE | 2-3 days

  • Rest of Europe - Royal Mail or Courier | £10 | Approx 5-10 days

  • Rest of the world - Royal Mail or Courier | £20 | Approx 7-14 days

  • Please note that you will be responsible for international duties and local taxes where applicable.

  • A note for our EU customers: our hats are made completely in the UK and so remain duty-free. However, they will be subject to Import VAT, and in some cases a small admin fee - the amount will vary for each country. If you have any questions or concerns at all, please do get in touch.

ETHOS

Innovative pattern-cutting, and a passion for bringing a milliner's aesthetic to everyday headwear, lies at the heart of Karen Henriksen hats - all of which are designed and made by Karen in her London studio. 

HOW TO MEASURE YOUR HEAD SIZE

• Take a sewing tape measure around the head, just above your eye-brows and ears. Alternatively a piece of string and a ruler would work too!

• The tape should feel comfortable, and exactly how you would like the hat to feel - not too tight or too loose. It's probably easiest to ask someone else to measure you.

• If your measurement falls in between the 1cm increments, it is usually best to choose the size above.

CARING FOR YOUR HAT 
This beret-cap can be dry-cleaned. The head-ribbon inside can also be cleaned with wet-wipes or similar. 

IN A HURRY?
If you have an important deadline in mind for receiving your order, please email us. We will of course always try our best to accommodate such requests! There is also an opportunity for you to attach comments to your order during the checkout process. 
For urgent international orders, we can provide a quote for express courier delivery.

RETURNS
If you are not satisfied with your purchase for any reason, we are of course happy to offer a refund or exchange. Please notify us by email within 5 days of receipt, with the reason for the return, and whether you would like a refund or exchange. We ask that you return the hat to us within 14 days. Refunds are made within 48 hours of our receipt of the hat. In the case of a size exchange, we will send you an alternative size with no extra delivery charge. Unfortunately we are unable to refund any delivery costs.
Please read our full returns information here.

Full Terms and Conditions can be found here.